Roger L | Caldwell, New Jersey | 06/09/2024
Seamless experience with local solar company Green Power Energy
Recently got Solar installation from Green Power Energy. The experience was pretty seamless. There was no initial down payment to have someone come out for just taking a look at the house/electrical panel unlike some other places. While other places had a fully refundable amount I didn't want to deal with trying to get my money back should I not want to continue. Updates during the pre-installation process was periodically sent to keep me apprised of progress during permitting. Once the initial permits were approved installation took about 2 weeks to schedule and finished in a day. The installers were friendly and explained in detail what they were going to do and the options of where the equipment could go. They cleaned up after themselves. No complaints so far and would definitely recommend Green Power Energy to anyone considering solar installation.
Evan | Salem, Connecticut | 06/02/2024
Efficient and Pleasant
The process was very straightforward. Installation day was completed by pleasant and efficient technicians.
John Mc | Lebanon, Connecticut | 05/30/2024
I interviewed researched 5 different solar companies local to me. Green Power Energy was by far the most professional, and while not the cheapest to purchase a system from, the whole installation process was seamless. They do not use subcontractors which was big part of my decision making. They were on budget and under the time they told me it would take. Great people to hire.
D. Marsh | Cheshire, CT | 05/21/2024
Wonderful Group of People to Work With
Green Power Energy has given me great customer service from day one. Always considerate of my schedule. Never tried to push me into committing to a new system; instead allowed me to consider investing in a solar system for almost a month. They worked around my travel plans, but finished the work on the original timeline. In the end, I have a system that produces more energy than I use, even with Connecticut's cloudy weather! Their software allows me to monitor my system at home or away. Being a multi-state business with a local presence in Durham CT, I believe Green Power Energy will provide any support needed to operate and my system for years to come. A big Thank You to all the staff at Green Power Energy who helped make this possible.
Simon | Guilford, Connecticut | 05/20/2024
Great experience with Green Power Energy from start to finish o the project. Clear and efficient communication throughout the all process.
Markus N | Austin, Texas | 05/13/2024
We had a great experience with GPE getting solar installed. Especially liked how well they project managed everything and how good the communication was, we always knew what was happening when and they were super responsive on any questions. Very happy with the overall time to completion (~3 months) and end result as well
Michael in Georgetown | Georgetown, Texas | 05/11/2024
Wow!
The acquisition of a solar power system through Green Power Energy was seamless. The initial contact with Mr. Gill the sales representative was most informative. He provided information about the nature of solar power and its relation to Georgetown Texas Utilities. He explained the tax incentives at the end of the year when I file my income taxes. After reviewing my electric bill, a recommendation for a system was provided. I then reviewed the "reviews". I had contacted two other companies and received their presentations. One was three times the cost of the Green Power system. The other company had terrible reviews. So I went with Green Power The materials were delivered at the agreed upon time and date and an hour later the installation crew arrived. They were knowledgeable and skilled with the installation process. Four hours later they had completed the project. The installation had two parts. The electrical and the solar panels handled by different people. The electrical installer and solar panel installers were highly competent and good natured. They explained in a highly professional manner what they were doing. I was very impressed with how competently they presented themselves and carried out their work. An hour after they were finished Pierson McKee arrived to provide follow up information and to be the point of contact with GPE in the future. Again, very competent and professional. A follow up meeting will get schedule in several weeks to explain the monitoring of the system and its application programs. I could not be more pleased with any part of this process and now look forward to lower electrical costs. Michael in Austin
Steve K. | Watertown, Connecticut | 05/01/2024
Excellent
Communicated the process of going solar completely and did everything exactly like they stated. No surprises and the system is working just like they said it would. Very happy with the entire company from the salesman to the installers. Also had one of the better prices.
Sage | Enfield, Connecticut | 04/26/2024
Excellent customer service!
Starting with the sales presentation, our interactions with GPE were relaxed and hype-free. No pressure sales tactics, just factual information about a product we were already interested in. While GPE's quote wasn't the lowest price we were quoted (we got quotes from multiple companies), they came in below the median price quote, and we chose GPE because we felt confident that their customer service would be better than other companies because they have dedicated teams of installers (actual employees, rather than contractors and sub-contractors) working in each of the states they operate in. This was well worth the only slightly higher cost over their cheapest competitor. When it was time for our installation, we got confirmation that we made the right choice by choosing GPE. Their excellent customer service resulted in an exceptionally smooth installation process! One thing that impressed us most was that a GPE electrician whose job is to make sure installations are ready for inspection came by a day before the scheduled town inspection and identified a few things he wanted to change to assure passing the inspection. Then he then showed up early on the day of the inspection to make those changes (including changing the ground wire on our electrical panel from aluminum to copper, so it was the same material as the ground wire for the solar system), and also had materials with him to make any other quick changes the inspector wanted while the inspector was still here. We were very happy to have the system pass inspection on the first try, without having to schedule a second inspection appointment. We definitely appreciated how thorough GPE's process was. GPE customer service also provided us with a post-installation consultation to make sure we understood how the system monitoring app works and answered questions we had about understanding how the credits showing up on our electric bill work. Overall, we are very happy we went with GPE for our solar system, and we highly recommend them as a reliable solar company with exceptional customer service!
Fitzsik | Whitehouse Station, New Jersey | 04/18/2024
Green Power Energy Excellent overall experience
We have had on overall excellent experience with Green Power Energy. During my evaluation of Solar installation options the Green Power Energy solution differentiated themselves is a few key areas. Each solar panel has its own inverter, this configuration eliminates a single point of failure and also eliminated the need to mount a large inverter in my garage which saved having to dedicate wall space. The panels themselves are of high quality and the solar metric application is very informative. The solar system installation team impressed me as being quite knowledgeable and their work was very well executed. I was also kept informed of the status through all the phases of the service deployment.
