SunCommon

Verified profile
Updated: 04 April 2024
Installer

Installing solar since 2002

SunCommon logo

4.64 from 153 Reviews

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A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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SunCommon reviews


Breakdown of consumer reviews

Sales Process

4.7

Price as quoted

4.7

On schedule

4.6

Installation quality

4.8

After sales support

4.6

Latest good review thumbs up

Cathy N | Staatsburg, New York | 04/19/2024

Great company, great service

Great customer care and service! It's been a year since we've had our solar system installed (at our residence), and we love it. Smooth install, quick response to any question, providing solutions to any concern. Joe Hughes, who we mostly dealt with, has been great; knowledgable, responsible, responsive, attentive. Install work was clean and smooth, follow up was great! A real pleasure!

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Latest bad review thumbs down

DW | Warren, Vermont | 11/12/2023

Customer Service

Some of the worst customer service I have experienced in a long time. I have been trying to get a technician to look at my system for the last 2 months, still haven't gotten one. They take days and sometimes a week just to answer an email. I am currently an extremely unhappy SunCommon customer.

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M Weiss | Ulster Park, New York | 04/04/2024

Well Done

Everything was done professionally and once started it was quickly accomplished.

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Latimer | Milton, Vermont | 12/12/2023

An example for skilled trades everywhere!

From initial contact to actual solar installation was just over a month. It would have been faster but apparently there was a defect in the inverter (not their fault). EVERY step of the way was easy to understand, easy to communicate, and they undercut their main competition by (not exaggerating) $8,000 for a better system. I am just so thrilled with the care and professionalism from minute one with this company. Wow!

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Chad | Napanoch, New York | 11/17/2023

Excellent Process & Product!

Suncommon really was amazing, throughout the whole solar experience. They had the best quote of all the companies we contacted, *and* were the easiest to work with. They were with us every step, made it as easy as possible - and now our array is up and producing!

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Kevin | Colchester, Vermont | 09/26/2023

Don’t expect timely service or support

After less than a year after our installation was complete our system failed and stopped generating during peak season for generation. It’s now been offline for Almost two months and we can’t even get a time scheduled for someone to look at our system. Their priority seems to be new customers and not supporting current ones that they already got heir money from. Please consider other true local options or be at risk of paying for something that does not work.

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David Bertrand | East Hardwick, Vermont | 08/18/2023

My experience with SunCommon

About ten years ago I had a concrete slab installed with plans to build a shed. Along comes a stroke and that plan put on hold. As the years passed solar power started to get a lot of attention. I began to think about utilizing this slab for some kind of solar array My adventure with SunCommon began while driving down I-89 when I decided to stop at SunCommon headquarters to get some information. No one around except for a young lady who helped me fill out form on her office space computer. The next day I received a call and a time was set to meet with the solar. home advisor. He arrived as scheduled and reviewed my situation. I love post and beam construction and a canopy solar system was designed. By luck the post and beam canopy was a perfect fit for the concrete slab. Next came the evaluation person who did the initial layout. The foundation crew had to cut the corners of the slab off to accommodate the installation of 7ft ground screws. The concrete was thicker than anticipated which turned into quite the project. All eight screws were installed into ledge which had to be drilled. This phase of the project was delayed by extreme weather , heavy rain and lightning, and the FLOOD. My road was impassable along with many roads between Waterbury and my house, but within a few days things were repaired and ways of getting here were figured out. The erection of the post and beam canopy was done on the most beautiful day imaginable. What a beautiful structure. The foundation crew came back and did trenching and electrical conduit in pouring rain. The installation of the solar panels and associated wiring and equipment took half a day. I must say that all the people and I mean all the people were very polite, respecful of my property, extremely neat. and willing to explain and answer any questions or concerns that I had. SunCommon gets a grade 10 from me. I highly recomend SunCommon. David Bertrand

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Mike | Randolph, Vermont | 08/07/2023

Inverter replacement

Sun Common installed my system 2017. Recently I had an inverter issue. It had to be replaced. It was under warranty. They ordered a new one and came out and replaced it. The system has been great. I would have them do it again if ever I needed one.

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1 comment >
Reply from SunCommon: Mike—thank you for recommending SunCommon! We take great pride in our work and we're thrilled that you've been happy with your system and your service experience.

M Morse | Windsor, Vermont | 08/02/2023

Excellent experience

SunCommon was amazing to deal with, this was the second time purchasing with them. From the sales to the install, they were good about communicating with me and updating me with any changes.

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1 comment >
Reply from SunCommon: Thank you for recommending SunCommon! How awesome to hear from a repeat customer - we were thrilled to help you expand you solar system. ☀️

Dave and Eva | Morrisville, Vermont | 06/20/2023

From initial site visit to install and to my recent need for help on the data collection software, Sun Common has been great! There service team was quick to respond and kept up the communication until the issue was resolved.

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1 comment >
Reply from SunCommon: Dave & Eva—we're so glad you have enjoyed working with SunCommon over the years! Thanks for sharing your experience ☀️

Pete F | Essex Junction, Vermont | 06/04/2023

Outstanding Service and Value From Start to Finish

The people at SunCommon are awesome. They make the entire process of going Solar easy and even fun. I can't imagine a more enjoyable process. Their information is informative yet easy to understand. They don't confuse you with lots of technical data and facts, just plain language. If you do have a question, they take the time to fully explain the answer. There's never any pressure during the process as well. I really liked the fact that I was dealing with a local company and I also appreciated their social mission. I highly recommend SunCommon to any thinking about solar.

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1 comment >
Reply from SunCommon: Peter, thank you for recommending SunCommon! We're so happy you enjoyed working with our team and found the process to be easy and fun. Congrats on going solar! ☀️

Wolfe pack | Williston, Vermont | 05/10/2023

Wolfe pack Array

SunCommon was the second solar company I investigated and after meeting with our sales representative Nick, I looked no further. Nick was awesome in helping us to decide on a ground array versus a roof mount for all the right reasons. The design was perfectly suited for not only our primary residence, but also our summer lake house and two eventual EVs. The entire process from design to installation was clearly defined and painless. Everyone involved was very professional, respectful and involved me in the installation as to asking for my opinions for the location of hardware to meet present and future needs of the home. SunCommon is a top notch Vermont based company and I am certainly recommending them to anyone interested in solar generation.

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1 comment >
Reply from SunCommon: We are thrilled to hear your installation went so well and that you're planning for an even brighter future! We'll be sure to pass your kind words on to Nick and the rest of the crew, as well!

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Energy monitoring

Tesla Powerwall sales and installations

About SunCommon


SunCommon believes that everyone has the right to a healthy environment and a brighter future, and renewable energy is where that starts! Energy from the sun can power our lives and help build vibrant communities. Our mission is to tear down barriers to clean energy and use our business as a force for good.

Office locations


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New York - Kingston

1155 Flatbush Road, Kingston NY, 12401

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- Waterbury Village Historic District

442 US-2, Waterbury Village Historic District Vermont, 05676

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Vermont - Waterbury

442 US-2, Waterbury VT, 05676

Certifications


Better Business Bureau

Contact SunCommon


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Head Office
442 US-2, Waterbury VT, 05676
Website
Website
SunCommon