Ipsun Solar

Verified profile
Updated: 04 October 2023
Installer

Installing solar since 2016

Ipsun Solar logo

4.25 from 35 Reviews

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SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

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Ipsun Solar reviews


4 stars

0

3 stars

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4.25

Avg. rating

Breakdown of consumer reviews

Sales Process

4.7

Price as quoted

4.8

On schedule

4.6

Installation quality

4.6

After sales support

4.7

Latest good review thumbs up

Mike M. | Leesburg, Virginia | 04/11/2024

Absolutely Amazing, Best Solar Company in DMV

Spoiler alert: Ipsun is truly amazing, and I would recommend no one else. After obtaining quotes from over 15 companies in the area, I ultimately decided to go with Ipsun. While they weren't the cheapest, they also weren't the most expensive; they fell on the more affordable end within the middle of the pack. What set Ipsun apart was their extensive knowledge of the technology and their ability to tailor solutions specifically to my situation. They were the ONLY company familiar with Dominion standby fees and helped me avoid them, significantly reducing my ROI timeframe. Moreover, they brought in experts pre-sale to ensure that every aspect of the system design met my expectations and needs. During the installation process, their professionalism shone through. The team working on our house was not only friendly but also took great care to ensure that the installation was clean, serviceable, and seamlessly integrated with my home. I've had neighbors inquire about our solar system, and I always recommend Ipsun without hesitation. Unfortunately, some of these neighbors opted for other companies, including nationally known ones, and are now facing issues such as being charged Dominion standby fees due to poorly designed systems or struggling with support from their installers. Personally, I've only had to reach out to Ipsun once, and they promptly resolved the minor issue, demonstrating their efficiency and dedication to customer satisfaction. Ipsun caters to both residential and commercial clients, and their robust business model indicates their commitment to longevity in the industry. Unlike companies that might simply ride the wave of the solar trend, Ipsun demonstrates solid planning and management, ensuring their longevity. They are knowledgeable both from a business and technical perspective, and their team stays abreast of the latest offerings in the solar industry for the benefit of their customers. I am thoroughly impressed with Ipsun, and as you can tell, I am a very satisfied customer!

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Latest bad review thumbs down

Mary | Ellicott City, Maryland | 11/22/2023

Very Poor Service, 4 months of delays and Still Not Done

My project person delayed the work for almost 5 weeks, would not respond to my emails (still doesn't), and I had to resort to the writing to the web site. He failed to keep track of my project so it did not move to the next step. There were three trips from VA to MD to install the skirting. First time they did not bring enough. Second was not enough that wasn't scratched up. I wasn't here for the last visit and the scratched up piece that I had said not to use was installed. A black magic marker was used to cover the scratches and it is visible from the ground. BGE approved the connection on 7/14. I turned on the switch two different employees told me to turn on when I got the call from BGE. Ipsun's contract reads that they monitor by computer to make sure the panels are properly functioning. Three months and one week later, I got a call that there is a problem with the monitoring application. So they send a guy up to flip another switch. So no monitoring was done for 3+ months, AND I had no solar for those summer months. They still have not set up the program for me to view the status of the solar panels on my laptop. Oh, and when they do call, they do not leave messages and the caller ID reads "name unavailable." Finally, I sent personal checks when required. It took weeks for them to reach Richmond, VA from MD and one they never received. Obviously, the mail people are not too good either.

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Sean D | Silver Spring, Maryland | 10/04/2023

Everyone I spoke with at Ipsun including the salesperson, technicians, coordinators, electricians, and all the other roles were very professional and helpful. When I had questions they were acknowledged and quickly addressed. I'm happy with the pricing, scheduling was quick and painless, and the array looks great. Thanks again to everyone at the company, I would definitely recommend them if you're interested in solar.

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David | Waldorf, Maryland | 10/02/2023

Solar system with batteries

My experience was during COVID so there were delays no fault of their own. Ipsun Solar was fantastic! Once we were a go on everything installation went smoothly but there were some issues with getting permits. The installation was in Maryland Charles County and they worked through the problems to get everything in order. There was also plenty of communication about what was going on with the equipment, installation, and permitting. They were also extremely helpful in any paperwork for the federal and state tax breaks. The only issue beyond that is that the squirrel guard started to come off but they came out later and fixed it. I needed some panels removed they came out quickly to remove them and then reinstall them quickly. I have had zero issues with how the system works and am completely satisfied.

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Madhav Acharya | Vienna, Virginia | 10/02/2023

Quick and Efficient

Ipsun was by far the best of all the installers with whom I met - zero pressure tactics, highly realistic assessment of my solar potential and walked through my options in great detail. The actual install process was completely painless, over in just a few days and I was up and running! Have not had a problem with my panels almost 5 years since they were installed

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Jeff R | Vienna, Virginia | 10/02/2023

Ipsun Solar

It's been about two years and my Ipsun Solar system continues to impress. My electrical bills have been dramatically reduced and that's after changing to an electrical water heater and installing and an EV charger. I couldn't be happier.

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Theo G | Mount Rainier, Maryland | 10/02/2023

Very happy with Ipsun

The process was very easy with Ipsun to secure my solar system. The sales rep was responsive as was the install team. They were fast with installation and good with getting me the desired forms for the credits. Overall, it was a good experience and one I’d recommend.

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Steve Buehler | Berryville, Virginia | 08/18/2023

16 kWh Solar Array with 20 kWh Battery Backup

IPSun did a great job designing and installing my solar array and battery backup system. From beginning to end the process was pretty seamless. The installers were courteous and knowledgeable and answered all my questions throughout the installation process. If I could do it all over again, I would go with a larger battery system as you lose about 30% of the capacity for reserve per the warranty recommendations for Enphase. The ability to go off grid with the battery backup is amazing. Overall I'm very happy with the system and it has been great to see my electric bills at zero (except for the minimum connection charge for being on the grid).

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Kris Miller | Nokesville, Virginia | 04/16/2023

Go with anyone but Ipsun, they strung me along for a year, than terminated contract over text. Ion solar installed start to finish 3 months, and cheaper then Ipsun quoted.

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1 comment >
Reply from Ipsun Solar: Dear Kris and Robin, We apologize for the negative experience of going solar. The county review board in Prince William County, known for its challenges in approving solar projects, did not approve the engineering designs for your solar system. Ipsun Solar hired multiple engineering firms and despite their efforts to comply with the rules in Prince William County, the County didn’t grant approval. Throughout this process, we prioritized keeping you informed and involved in all aspects of the project, including regular updates, internal and external meetings, and transparent communication with the County. When it became clear that the project faced significant obstacles, we recommended canceling the project and issuing a full refund. Although you were passionate about continuing the project with us after we made it clear that things would not pass the County Review Board, we reached out to multiple other engineering firms to try to find a viable solution the County would accept. When those options failed, we eventually refunded your investment in full when the County confirmed that the project could not proceed based on the required system size for your home. We understand that Ion Solar was able to proceed by significantly reducing the system size, which was not your preference when working with us. In our pursuit to find a solution, we even employed another structural engineering firm despite the difficulties in finding one willing to work in Prince William County. Unfortunately, they were also unable to satisfy the County's requirements. It is worth noting that we have had to cancel numerous projects in Prince William County due to similar issues, and many of our competitors have ceased operations in the area entirely. In light of these circumstances, we kindly request that you reconsider your negative review. While we understand your frustration, your experience is not representative of our typical customer journey and was largely influenced by factors beyond our control. We have been open, transparent, and communicative throughout, and we believe that our unwavering commitment to finding a solution speaks to our dedication to customer satisfaction. Thank you for your understanding, and we wish you all the best. Sincerely, The Ipsun Solar Team

Natalie Y | Washington, District of Columbia | 11/27/2022

Painful to work with and poor quality

We have had a terrible experience getting our solar panels installed by Ipsun because of four issues with their work: 1) They overpromise and under deliver - we were originally given a quote for 20 panels, which was more panels than quotes we received from other companies. I’m not sure if they aren’t good at initial estimates or if they were intentionally generous to get us on the hook. Our final system was only 13 panels, which is smaller than any quotes we originally received. 2) They are extremely slow - I signed a contract with Ipsun 7 months ago, panels were put up more than 2 months ago and I still can’t turn my solar panels on. They blamed the city and power company for adding time into the process, but my neighbor chose a different solar company (after we signed with Ipsun!) and didn’t experience any of the same delays. My neighbor’s panels have been on for 5 months now and went up within 4 weeks of signing their contract. 3) Poor communication - It felt like pulling teeth to get people at Ipsun to respond to our emails and we regularly went 4-6 weeks without hearing from them. I had to ask multiple times that they keep both my husband and I copied on emails to us. Our project manager failed to let us know when things were happening, for instance he didn’t tell us he had submitted a Dig Safe request, so we were surprised to have someone on our property marking power lines one day. 4) Poor quality - On install day they called to tell us that our new roof (put on by the contractor they recommended!) had bigger vents than the original roof and we lost another panel. We had asked if they needed to do a second site survey after the new roof was put on and we were told no, which would have avoided the surprise with the vents. Then our system failed its inspection from the city because it wasn’t grounded properly. After supposedly passing the second inspection on the electric, they had some sort of permit issue and now we are waiting on a THIRD inspection. We chose Ipsun to install our solar panels because they had done my friend’s system a year earlier and he had been really happy with their work. My theory is that in the year between my friend’s install and ours that Ipsun grew too quickly and they have been unable to keep up with demand or that they have failed to either adequately train their new staff or failed to get their staff the resources they need to do their jobs effectively. Either way, I recommend going with a different solar installer until they figure themselves out.

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David B | Fredericksburg, Virginia | 05/04/2022

Great solar

We had Ipsun solar put in our system late last year. We could not be happier because we are seeing zero bills from our power provider. Recommend IPSUN solar for your solar provider

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Josh | ARLINGTON, VA | 11/29/2021

Very knowledgeable, responsive, and professional.

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Solar panel cost calculator

Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

Energy monitoring

Tesla Powerwall sales and installations

Roofing - Minor repairs

Roof replacement - Shingles

Roof replacement - Metal roofs

Roof replacement - Tile roofs

Slate roofing - Repairs and roof replacement

Enphase Storage

About Ipsun Solar


You're looking for a one-stop shop for your solar project. We take care of permitting, design, and install. Interested in electric vehicle charging, backup batteries and energy monitoring? We offer it all. Power. Fully yours. Proudly serving VA-MD-VA

Office locations


Select state

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Virginia - Fairfax

9504 Poplar Leaf Ct, Fairfax VA, 22031

Virginia - Fairfax

2817 Dorr Avenue Suite D, Fairfax VA, 22031

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District of Columbia - Washington

1201 Connecticut Ave NW, Washington DC, 20036

Certifications


Better Business Bureau Solar Energy Industries Association American Solar Energy Society Solar Power World

Licenses


VA Class A, AES-ELE

VA Class B, AES

Fairfax VA Contractor and Contracting

Falls Church VA Contractor

Alexandria VA Contractor

Arlington VA Contractor

Chesterfield VA Contractor

Fauquier VA Contractor

Frederick VA Contractor

Fredericksburg VA Contractor

Loudoun VA Contractor

Leesburg VA Contractor

Prince William VA Contractor

Howard MD Class A, AES and Masters E

Montgomery MD Contractor

MD MHIC

MD Electrical Business License (IPSUN) EB228310

MD Master Electrician License ME228124

MD Anne Arundel Master General Electrician B5 006640

MD Frederick County Electrical Trade License EM262136

DC DC Basic Business License 400317800753

Contact Ipsun Solar


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Head Office
2817 Dorr Avenue Suite D, Fairfax VA, 22031
Website
Website
Ipsun Solar