Valerie W | Dundee, Michigan | 05/12/2021
Best Customer Support I've ever received!
Michigan Solar Solutions has provided the best customer support! They listened to what the issue was and had someone on site in two days to fix the problem even though they didn't get the initial install work. My system was installed by Power Home Solar & Roofing, but whenever I had an issue, they were less than responsive. Michigan Solar Solutions stepped in and knocked the competitor out of the picture. Andrew and Tory fixed the issue with my system and also connected my system to the monitoring portal like it should have been done over two years ago when it was initially installed by the other company. I highly recommend working with the Michigan Solar Solutions team!! I'm so happy I have found them and look forward to continuing to work with them in the future.
Fordownr | Saint Clair, Michigan | 12/22/2020
Great company, good product line, exceptional Customer Service
I had MSS quote a system for us ~ 5 years ago. I was expecting a VA settlement. Well the years came and went but they kept my account alive and finally this year we pulled the trigger using an IRA distribution. Originally wanted a ground mount and the township approved the permit then rescinded it as the array would have been "Forward of the main structure". MSS worked with us and provide the expert advice to allow us to relocate the array to the roof (after a structural assessment). We also added two additional panels both for production and aesthetics. Even thought we are past peak solar production time of the years the system still provide a significant reduction in out electric bill (down ~60% in Oct and Nov). With the way DTE calculates credits, we don't believe we'll ever get full credit for our production, but the lowered bill is worth it! Dawn and Dave have been fantastic in working with us and keeping us informed throughout the process and the installation team did a superb job (32 panels and all associated hardware installed in ~ 8 hours). If you are even remotely considering solar, call MSS.
CJH | Sterling, Michigan | 11/07/2020
MSS is outstanding and go the extra mile for a great install
I've had my system for 2 1/2 years and I am extremely happy with the performance. My power bill has never been over $10 and I have always had a large credit on my bill even though I can't figure out how Consumers calculate the bill. I am going into the winter of 2020 with a credit of $1000 towards my winter use of power. I am extremely happy that I chose MSS because during installation the installers found that I had an electrical issue power to my home and MSS was able to get Consumers to fix the problem by replacing the transformer to my home. I recommend having solar installed and highly recommend MSS.
16d | Haslett, Michigan | 05/28/2020
Inspector-Approved
These people installed my Tesla batteries for me; they were timely & efficient, and most impressive: the electrical inspector who certified their wirk said that he never finds a problem with work done by them. Hire with confidence.
Lincoln Al | Lincoln, Alabama | 05/15/2020
Very knowledgable and helpful freindly
After talking with Mark and Mike they were extremely knowledgeable and helpful
Van Hoose 2755 | Weidman, Michigan | 11/14/2019
They were on time, delivered quality workmanship, and cleaned up
Very high rating among solar companies. I had heard they did qualify work. I was not disappointed!
Troy B. | Weidman, Michigan | 11/12/2019
Great Solar Company
Michigan Solar Solutions installed my solar array at my Lake Isabella home in Isabella County. They were reasonably priced, communicated throughout the process, the installers were friendly. . . and my electric bill is a lot better now! I would recommend them to anyone.
Jon R | Macomb, Michigan | 07/15/2019
Very professional, knowledgable, would use them again
Mark and MI Solar Solutions installed our 9.4 kw array in 2016. Did a great job and accommodated the complexities of our project (2 arrays, 2 inverters). MSS also did a great job when one of our optimizers had an issue - they identified the problem from our data, ordered the replacement parts, and took care of the service without us having to do anything. Looking forward to going back to them for another project in a year or two.
Susan Griffith | Goodrich, Michigan | 11/05/2018
Getting off the Grid
We are thrilled with our new panels. They are less obvious than I thought they would be which is nice. Our salesperson, Troy, was wonderful. He offered to help in every way possible so we were comfortable with what we were getting and what was happening. Very responsive too. We also wanted to take advantage of the current tax write-off.
TDB | Weidman, Michigan | 06/19/2017
Excellent all the way around!
We finally decided to put on a solar array in December. It had to be done before the end of the year because we found out our local energy co-op was changing their net-metering policy on Jan 1. The poor installation guys for Michigan Solar Solutions were up on our roof shoveling off six inches of snow in 20 mph winds. They got it done in time for us to meet the deadline and everything passed inspection the 1st time. Thumbs up for sales, the project manager and the installers. We just got our June bill and it was -$28.48!
