John Doe | Swansea, Massachusetts | 03/14/2024
Very happy
Couldn't be happier with the results. We chose to install panels and the solar battery and its been great. The NEC Solar staff were friendly and polite when installing and seem to have done a great job. We have had some rough storms and everything has been fine. The support after installation has also been great. I had to reach out to them earlier this year (over a year after installation) as I had a leak through the roof and was instructed to contact the solar company as they may have damaged the roof. The team came out within a day and went onto the roof and confirmed everything looked fine (and that it was actually the area around the chimney which looked like the culprit). A roof company came and repaired the chimney which had nothing to do with the installation from NEC Solar. We didn't have the panels installed until fall of 2022 so we didn't see much of a result (which was expected). In 2023, my electric bill was 0 from April-November. My entire house runs on electricity and I work from home and am using lots of electricity. The solar battery also works very well. There was a storm earlier this year knocked out the power lines and we had no power for almost a whole day and we didn't experience any effects in our house as the battery system immediately kicked in. Lastly, I love that I can view the solar production and manage the battery through the website/app. Very convenient. Whatever your reasons--be it environmental or to save a ton of money (my reasons) or some other reason, go with a local company like NEC Solar--I highly recommend!
R. Paulus | Jamaica Plain, Massachusetts | 02/18/2024
Solar Kings
Before choosing a company, I met with reps from two other solar installer organizations. I was not inspired and decided that maybe solar panels were not for us. Why? I don't know really, but nothing positive happened during our meetings. Nothing seemed certain as to who would install, when, who my contact person would be. It was clear that the person I spoke with in the last meeting was not someone I would be in touch with again. The company wanted to limit the number of panels to 9, (according to law I was told) but I knew I needed more since I planned to buy an EV and an electric stove and a heat pump. Then I called NEC and the company arranged a meeting with Alex Perdue, a man who had lived in my neighborhood years ago and who would become the project manager fo our installation. Alex could not have been more helpful and trustworthy. There was not a bit of pressure, and he had a remarkably positive attitude. He introduced me to Artie Crocker who was assigned as the solar engineer. Artie arranged to have 16 solar panels installed, he oversaw the entire project, was always here to supervise the installation and until this day, after almost a year, he is there to answer any questions I have. I was so satisfied with what the company had done that I decided to install a mini split system. Chris Cardoza was assigned as project manager, and like Artie, he was always available and oversaw every detail of the operation. For both of these guys it seemed like everything had to be perfect before the installers finished their work. I can't say enough about the honesty, reliability and integrity of this company and these 3 men who represent it. It's pretty unusual. I have referred several neighbors to NEC. Two have already installed. And they are happy as well. Yes, NEC gets an A+ from me and deservedly so. Ron
Happy Solar | Needham, Massachusetts | 01/16/2024
Go Solar with NEC and Liz - you won't regret it
I wanted to use solar power for a while, but I owned a condo and couldn’t put it on the roof. So when I got a house, I looked into solar for electricity. I had heard of NEC Solar from signs around my town, so I reached out to Liz Thomson. They call her Solar Liz for a reason. She was great. She spent a lot of time with me reviewing all aspects of solar and gave me a binder with all the information on going solar – including pictures of my house and how much solar it would produce, rebate, and breakeven information. Every aspect of working with NEC was great. They kept me informed of when it would be installed and then when it would be ok’d and turned on by Eversource. It was so great and worked so well that I put on more solar panels a year later on the addition to the house with Liz and NEC.
chris | Jamestown, Rhode Island | 01/13/2024
Good experience with NEC
I offered to Artie and Wyatt to write a favorable review; they did not ask me. They were very responsive to questions etc, and that is important to me. They gave me a lot of information. Also, as far as I can tell, the installation was professional. Very quickly I was producing energy if I was using it. Within a couple of weeks RI Energy replaced the meter and as soon as that was done, my system was producing as much energy as the sun and system allowed. When the sun has been out, even at the low December-January sun angle, I am producing more than I use. I have a plug in hybrid Prius and charging this is more than half my energy usage.
S Cooper | Hull, Massachusetts | 01/11/2024
If only everything worked this well!
We are 100% satisfied with the solar panel system that NEC installed on our home. From the initial consultation and project proposals, through the scheduling and permitting, to the final installation and inspection process, Artie and the NEC crew handled all of the necessary tasks, on schedule and on budget, with the greatest degree of professionalism. We really appreciated the clear and responsive communication all along the way. Any questions we had were promptly and helpfully responded to by Artie or our Project Manager Alex. The installation crew was excellent, very well organized and focused. The installation electrician even identified and corrected a minor issue with our existing electrical panel. Our (20) solar panels were installed in one day, and not so much as a random screw or scrap of plastic left behind for us to pick up. After two years of service, we can report that our solar array is producing exactly as projected. There is never a need to check on the system, but it is good to know that the Enphase app is available when we wish to monitor our electrical usage and production, (also useful to monitor the usage of supplemental space heaters, ovens etc.) All in all, NEC gets an A++ from us!
Jon B. | Needham, Massachusetts | 01/07/2024
Excellent
Very pleased with the entire process from the initial design through installation and final permission to operate. The installation even looks good, which you don't often see with rooftop installations. This is a local company that specializes in electrical contracting and solar in particular. They were able to expedite permit pulling and inspections. The entire schedule was "as advertised" and their project lead, Nick, kept us informed and helped us with logistics such as registering for SRECs and even forms to claim state and federal tax credits. Highly recommend.
John T | Needham Heights, Massachusetts | 12/28/2023
Almost "artisanal" service and installation!
When you think of placing panels on a roof, you may think that it's just a "plug-and-play" installation based on the area available - not the case with NEC Solar. We have a difficult roof, and from the projects beginning definition through planning, design and then installation it was super-customized to maximize the potential of the system with the roof lines. Installation also resulted with no visible cabling, a feat that required ingenuity on the installation team's part. It really felt "artisanal" with an accompanying super professional team. Plus, the process with getting into production was "frictionless" with regards to the utility company and local permitting.
VFW Post 2498 | Needham, Massachusetts | 12/26/2023
Timely and professional
NEC Solar (Artie Crocker) All the crew were terrific. We at the Needham VFW are glad to have made the correct choice of NEC and the installers.
Seth T | West Roxbury, Massachusetts | 12/20/2023
Highly Recommend!
We were looking to get solar on our house in 2022 and looked at 6 different companies. NEC stood out above the others. Their system was better and their customer service was amazing! We purchased solar from NEC in 2022. Dana and Alex kept us updated the entire time and everything was done in a timely manner. I highly recommend buying or leasing solar from NEC!
Dan H | West Warwick, Rhode Island | 12/15/2023
Excellent
Dana, Wyatt and the NEC team did a great job guiding us through the process from start to finish! Their attention to detail and quality of workmanship are second to none.
