Jonathan Helmuth | Acton, Massachusetts | 05/11/2024
New England Clean Energy Team are fantastic.
Mark Durrenberger and the New England Clean Energy Team are fantastic. They did a great install. Super professional. Easy to work with. Could not ask for more. Will be recommending NECE to all of our friends and family.
Very Happy Customer | Charlton, Massachusetts | 03/27/2024
Exceeds Expectations
New England Clean Energy Clean, courteous, hard working and meticulous are only a few ways to describe installation crew that professionally installed my families PV solar system on our home. My wife and I were hesitant to make such a drastic change and investment to our home but New England Clean Energy made it a pressure free experience and we have been ecstatic with our decision. We met with over a dozen solar companies and many proved they would not be able to meet our high standards. From Mark in sales to the site supervisor JJ, New England Clean Energy proved they were right choice and delivered as promised!
Tommy | South Sutton, New Hampshire | 03/27/2024
Very happy with battery installation
NECE added batteries to the existing PV system they installed last year. Very pleased with the smooth process. Installers were very professional. Electrical panel hookup done exactly as we requested.
Steve O | Lancaster, Massachusetts | 02/23/2024
Solar system service in the Massachusetts area.
We've have owned our system for almost 8 years and had a Enphase microinverter fail. Enphase sent me a replacement microinverter and the search began to find someone to do the work as the original installers are now in PA. After multiple contacts, I found New England Clean Energy who quickly responded and I have to say, they are terrific! Definitely recommend them if you are a Massachusetts solar system owner or one looking for a new installation. Great communications with a great service team!! The team that came to do the replacement we're extremely friendly, knowledgeable and highly professional. I will definitely call on these folks for any future needs! 5 Star service from start to finish!!
WN | West Roxbury, Massachusetts | 01/13/2024
Great company and solid experience
We recently had a 9 kW system installed on our home in West Roxbury. We spent time looking at other installers including Tesla, but felt that going with a local company would be worth it, especially when it came to communicating with them and ensuring that we got the system we wanted. I'm glad we did, because New England Clean Energy was very responsive and always helpful whenever we had questions. Todd helped us immensely from the sales and design perspective, and was not pushy at all- he actually paid attention to what we wanted from the system, and what we didn't want. One example is that we initially thought about getting a battery; however, we learned that with our underground power lines in Boston city, power outages are very infrequent, and the grid essentially is our battery (because of netmetering). This allowed us to save a considerable amount of money on something that would likely not add much value. Our project manager, Suzanne, couldn't have been more helpful and was always ensuring that we knew the next steps in the process and the anticipated time it would take for them to happen. She was very responsive when we had questions (this is why we were glad to choose a local installer). Lastly, the installation process was very impressive. The team did a very clean installation, and it was clear that they were very efficient, experienced, and professional. We have had multiple different kinds of contractors doing work on our home in the past, and we almost inevitably end up having to clean up a lot afterwards. Not this time - the team really left very little trace they were there, except of course for our new solar system. Overall, I would certainly recommend New England Clean Energy to anyone who wants a transparent, professional experience, with a local company who is responsive and does a great job.
Phil Przybyszewski | Merrimack, NH | 12/18/2023
Can't Go Wrong With New England Clean Energy
Our experience with New England Clean Energy was excellent from start to finish. Their 5 step process was very helpful in defining what to expect from them and what is expected from us. Our first contact was with one of their Sales Consultants and he did a great job helping us understand the size of the system, the equipment that would be installed, what we could expect in the way of system performance, and, of course, the cost and benefits. The engineering step is focused on system layout, locations of panels and the materials that will be needed. The operations step covered permitting with local authorities, material ordering and the creation of the project installation schedule. The installation step involved the on-site construction of the system, the inspection by local authorities leading up to this issuance of the Certificate of Completion. In the final step, the utility company installed a new meter and we were given permission to operate the system. This entire process took about 3 months. The group that we had the most exposure to was the installation team. The lead person was extremely personable, knowledgeable, and accommodating. The other crew members were also very respectful of our property and left the site clean and tidy. All in all, the crew was hard-working. I don't think they ever took a break the whole time they were here. I have no hesitation in recommending New England Clean Energy to people thinking about going solar.
SJ | Peterborough, New Hampshire | 09/18/2023
Awesome Company
Worked with the team for a 16kw system consisting of 2 ground arrays and panels mounted on an auxiliary building. It was far from a cookie cutter install and we had to do some iterating to land on a workable plan. Every member of the team was responsive, patient and reliable. The install team was very efficient, clean and a pleasure to interact with. The install itself is very clean and we are excited to flip the switch once the utility completes their part.
Tom Hall | Foster, Rhode Island | 09/14/2023
Almost fully solar -- hurrah!
Forty-panel ground array five or six years ago and 12-panel addition in 2023 -- in both cases entirelt satisfactory work by competent and friendly personnel. Tom Hall Foster, RI
Phil | Hudson, Massachusetts | 07/19/2023
Outstanding Service!
I can't tell you how amazing it has been to work with Jessica! She has been a ROCKSTAR in helping to resolve an issue with my system not auto reporting after the meter was swapped out by a 4G one! I didn't purchase my system originally through NECE (that installer neglected to mentions until after holes were drilled into my brand new roof that I'd need to spend another $7K on tree removal that was never used in their ROI calculations nor mentioned during the entire process). But based on my interactions with Jessica and the tech who did his best to assist, I wish I'd used NECE for my original installation! What a pleasure it's been to work with smart, competent, service-oriented solar professionals!
Art | Andover, Massachusetts | 07/15/2023
Great overall experience
We had New England Clean Energy install a system in our home in the fall of 2022 and we have been delighted - with the hand-holding from the beginning to the planning to installation to follow-up. Two thumbs up!
