Purelight Power

Verified profile
Updated: 22 April 2024
Installer

Installing solar since 2018

Purelight Power logo

4.56 from 118 Reviews

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SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

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Purelight Power reviews


Breakdown of consumer reviews

Sales Process

4.7

Price as quoted

4.7

On schedule

4.7

Installation quality

4.8

After sales support

4.6

Latest good review thumbs up

Kim R. | Portland, Oregon | 06/03/2024

Sales Process

Due to the age and style of our home, we could not proceed with solar. The field representative, Christoher Berry was very information and professional. Ryan Reeves the Senior Field Manager spent a significant amount of time explaining to us why our house was not a good candidate for solar. We have been cold called several times over the last 4 years by solar companies and have been given several different answers. Purelight was the first company to explain in detail why our house doesn't qualify. It was refreshing change to speak with someone who knows what they are talking about.

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Latest bad review thumbs down

Rad | Roseville, Ohio | 06/20/2024

Garbage company

From my personal experience with pure light power is absolute horrendous! I would not recommend this company to anybody. They act like they're a fly-by-night operation. The communication is awful. Nobody knows anything and nobody can ever do anything but give you the runaround. Not to mention I've sent other people there while I was getting mine installed which I totally regret. Not said my worst enemy there!

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Ashley | Washington, Iowa | 04/22/2024

Iffy at best

Left a big trench in our back yard, also cut into our tiling pipe and left it all that way. Now that my friend tried using them they came to hook her up and half of the power in her house isn’t working now and no one from this company will respond to her phone calls, text or emails.

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Nick | Marysville, Washington | 03/15/2024

ZERO COMMUNICATION

We failed our inspection last week and we still have not heard anything from ANYONE at the company!!! I have called multiple different numbers, talked to ex employees who no longer work there anymore (those were the contacts I was told to call) they all said the same thing this company is a COMPLETE SHIT SHOW!! They have zero idea what they’re doing, they don’t understand project management at all. If you’re looking for solas panels run farrrrrrr away from this company!!! Crazy to spend $72,000 on a company and get zero responses! Please come take these panels back as this is garbage!! Next step is better business bureau, then a lawsuit.

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DebM | Grants Pass, Oregon | 03/02/2024

Can’t get anybody to respond

We’ve tried calling, texting the last numbers we have, emailing … our phone apps have t worked for almost two years. The app is the only way to know what’s going up there. Right after installation when the app was working, we had a couple panels go bad. With no working app, who knows what’s going on with $58k worth of solar panels. I’ve tried self help on line, but still no success. But nobody at the office will respond to us. Would not recommend them any more. Have read really bad stuff about them lately. :(

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Ronnie | Stayton, Oregon | 02/14/2024

Customers Be Aware!

Purelight Power began my project nearly a year ago. They have since told me just 1 more week working on about 20 times now. Nothing has changed, they got the building design wrong and took months to figure out what they did wrong, they left ugly ass hardware with no panel on my roof because they put one in the wrong spot and didn't pretty it up when they were done. They have told me all these great things and not followed through AT ALL. This is almost a year and this garbage still isn't active. I can't get in touch with anyone now and it's been a few weeks since they have contacted me back after it was supposed to be 1 week before activation again. Now, let's get to the worst of it. I bought this system because one of their sales reps Shawn Amann guaranteed me that I'd be getting 30% of my solar system back on taxes no matter what so that I could roll it back into the loan before 2025 to lower my payment. Well, the system was $66,000 and 30% of that is definitely more than $3,200. Shawn Amann will lie to you so he can sell his product. He did it to me, now I'm out power generation and almost $20,000. My good friend is a 25 year tax prep agent at H&R Block, he said that there is not a tax credit that pays you for solar at all, instead, it is used to lower your tax liability. You WILL NOT GET 30% back in cash! If you didn't make any money the year you are trying to claim it, you get next to nothing. DO NOT LISTEN TO THESE REPS! They don't give a damn about you or your family, they just want their money and to be done with you. I will get my money back, and Purelight Power will get their hardware back..... This was a nasty fucking lie

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Lee and Lori King | Missoula, Montana | 02/13/2024

Great install and support Missoula

Everything was so smooth. Highly recommend PureLight.

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Lacey Haley | Lebanon, Oregon | 02/01/2024

Solar system install

Purelight arrived on or before appointments for install and service for our solar. Crew was very professional with installation, and tool time to answer all questions about the system. Madison came to activate the system. She turned system and added the app to my phone and explained how to properly use it. System is working as it was explained. I would recommend Purelight for your solar system.

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Ken_D | Bend, Oregon | 01/30/2024

Honest, transparent experience

Our entire experience felt honest and transparent. We had received proposals from 3 other solar companies, and we were skeptical of their projected outcomes (all of which differed significantly). Purelight Power ticked off all the boxes, patiently explained our many questions, and helped us sort through various scenarios. Purelight Power gained and grew our confidence. Install of our system also went smoothly and met our expectation for quality craftsmanship. At time of writing this, our system has only been active for about 1 week. We will follow up if our system fails to meet projected expectations. Thanks to the Purelight Power Team!

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Jesse | Creswell, Oregon | 01/29/2024

They did a great job and did what they said they would do!

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HME | O Brien, Oregon | 01/29/2024

Great solar panel experience!

I had a really positive experience having solar panels installed. Very professional company.

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DS | Medford, Oregon | 01/17/2024

Happy Solar Customer

From start to finish, this process couldn't have been any better! Hands down best solar company to go with. From sales to design to install and closeout, the teams were great! Shoutout to the team in the Medford branch. Jeff, Marcelina, and Kristina were phenomenal on communication and updates and explaining items I needed clarity on. Also shoutout to my sales consultant Destiny. Thorough explanation of process and was a delight to work with. I'm glad I went with PLP amongst the other solar companies in the valley. Please give them a shoutout if interested!

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Solar panel cost calculator

Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

Energy monitoring

EPC installation - Other solar sales companies

Roof replacement - Shingles

Enphase Storage

FranklinWH

About Purelight Power


Purelight Power is the top-rated and largest solar company in Oregon and Iowa. We pride ourselves on providing a premium customer experience, fastest installs and offering $0 out-of-pocket programs.

Transparency
Most companies will say whatever they need to in order to get a sale. Our promise to you is to be completely transparent with our Medford solar panel services and build a long term relationship.



Simplicity
Once you make the decision to go solar, we take care of the rest. From the permit and site audit to the design, quote, and installation, our Medford solar panel services make the process simple, easy and fast.


Quality
By using some of the industry's leading panels and 24/7 web-enabled monitoring technology, you can feel confident and stress-free about going solar.

Office locations


Select state

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Oregon - Medford

541 Parsons Drive, Medford OR, 97501

Oregon - Redmond

2121 SW Deerhound Ave. Suite 111, Redmond OR, 97756

Oregon - Medford

541 Parsons Dr, Medford OR, 97501

Oregon - Portland

422 NW 8th Ave, Portland OR, 97209

Oregon - Klamath Falls

1038 Main St, Klamath Falls OR, 97601

Oregon - Salem

3895 Cascadia Canyon Ave SE, Salem OR, 97302

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Iowa - Urbandale

4673 121st St, Urbandale IA, 50323

Iowa - Ankeny

4707 SE Rio Ct, Ankeny IA, 50021

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- Cedar Rapids

1120 Depot Ln SE, Cedar Rapids Iowa, 52401

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- Creve Coeur

12747 Olive Blvd, Creve Coeur Missouri, 63141

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Montana - Helena

34 Industry Loop, Helena MT, 59635

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- Billings

1925 Grand Ave, Billings Montana, 59102

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- Bend

2447 NE 4th St, Bend Oregon, 97701

Certifications


Better Business Bureau Solar Energy Industries Association American Solar Energy Society Solar Electric Power Association Solar Power World UL Certification

Contact Purelight Power


Location pin
Head Office
541 Parsons Drive, Medford OR, 97501
Website