Smart Solar Energy

I found information about Smart Solar from the website of energysage. I put my information there and after a bidding process, I selected Smart Solar for my project. They offered me a competitive quote for my project and also, they went through multiple meeting sessions to explain the process and address any queries I had. I have found them to be punctual about the schedule be it meeting or installment setup. On the day of installment, I have found them to come on time and complete the installation with very minimal issues. The system went through inspection and turned on by PGE officials and all of these was coordinated by Jenn (my project manager). In brief, it was easy to work with Smart Solar.

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Getting a solar system done is no easy job for someone who hasn't done it before - and most of us have not. Talking with vendors and installers, and possibly roofers, shortlisting candidates for negotiations, deciding on the best you consider trustworthy and signing the contract is all stressful, even with knowing the big reward ahead. Frankly, everyone would go through these no matter what awesome references you got from neighbors, HOA board, or friends. However, out of all five solar companies I started with, working with Smart Solar Energy was very quickly surfacing to the top, for a number of reasons, the warranty, the know-how explaining process, the price and personnel. Jordan was genuinely interested in helping you and I don't think he is disguising that for pitching a quick sale. From the beginning to the end, I certainly would not know everything about solar panel brands (foreign or domestic), inverter capabilities, and other specifications thrown at me, yet the common sense seems to go well with what Smart Solar Energy introduced all the way. Now the system is up and running, I cannot say any bad things about the experience. In fact, I think it was a very pleasant one.

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Smart Solar Energy has been an amazing installer for our 5.7KW solar system on our house in Portland Oregon. We're very satisfied with their service and happily recommend them to anyone looking for solar installed on their home. We were given very clear quotes for cost and timeline for installation which they held precisely to. Their workers were professional and very quick.

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Smart Solar Energy installed a 9.43 kilowatt system, generated by 23 solar panels mounted on our garage roof, in May 2024. Our electricity power bill was reduced by 85% compared to our May, 2023 bill. To say that we are delighted is a gross under statement. A Smart Solar representative returned my call on the same day of my initial inquiry. Our first Zoom consultation meeting occurred only a few days later. At that time, we were presented with a detailed engineering plan for our project, including a diagram of optimal solar panel location, our power consumption needs, and realistic cost-reduction offsets by going solar. All steps involved in the process were clearly spelled out, from an on-site survey with an engineer to permitting, installation, and inspection processes. After personally contacting references from other Smart Solar customers—who all sang the company’s high praises, without reservation—we signed the contract for Smart Solar to do the job for a very competitive and reasonable cost. Every aspect of the proposed work proceeded flawlessly and exactly according to the planned timeline. High quality, USA manufactured panels were installed by two licensed electricians and two skilled technicians. All of the daunting permitting, paperwork, and arrangements for inspections were handled by very well-informed Smart Solar administrative staff. Upon job completion, we received a thorough exit interview with technical experts who explained how the system works and how to monitor it using an intuitive phone application. Smart Solar is the most professional contracting company that I have ever dealt with in the course of my 50 years as a home owner. This is a well-established top-drawer, reputable solar contractor that operates as a well-oiled machine. All company staff, including administrative and technical support, are promptly accessible by phone and email. Their competence and responsiveness is unparalleled. Smart Solar’s warranty on labor and parts exceeds that of competitors by a country mile. Final project costs were exactly as proposed, with no hidden fees or after the fact charges. I readily refer my friends to Smart Solar owing to my total trust in and satisfaction with the integrity of this local company.

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I will give them 5/5 stars due to their knowledge, competitive price and professionalism in solar space. The team is great to work with and very realistic on estimation and feedback. We had a great experience quote through install and thanks to Jordan/Jenn for all the support on this journey. We would highly recommend Smart Solar Energy System size- 8.61kW Microinverter - APS Panels: REC Cheers! PB

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Smart Solar was our best price per kWh out of six bids. They were quick and responsive to questions while I was reviewing options. They did not try to upsale, if anything they did the opposite and recommended providing what I needed and not more. I was most impressed by their follow-through after we signed a contract. They were clear on the next steps and the permitting took a little less time than anticipated. I appreciated the project management support provided to answer questions during the process and the set-up.

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Let's start with this: solar power is a journey. Everyone wants solar power, but two immediate questions come into play: - can I afford it? (i.e., whether I borrow or pay out of pocket, does solar power make sense from a return on investment perspective?) - can I trust the company? (i.e., will the company that is drilling holes in my roof and attaching thousands of dollars worth of equipment be around in 10 years to pick up the phone?) Armed with these not-so-profound concerns, I did my due dilegence in researching solar installers, and many seemed to be able to do the job. However, my home builder was super impressed with a company called Smart Solar Energy. Why? Because they did what they said they were going to do within the budget and schedule they agreed to. No BS, just getting the work done as promised. That kind of thinking resonates with me--just do what you promised to do. So I gave Smart Solar Energy a shout in November 2023. From our first emails I was impressed. No fluff, just focused on the task, addressing the concerns I had, setting expectations, more than anything helping me understand if and why solar power might make sense for me because, as it turns out, solar power is not for everyone. From that point forward we steadily marched toward an understanding of the need and what meeting that need would entail in terms of cost and schedule; basic project management ideas. But the difference was that Smart Solar Energy took care of literally everything from unscrewing the local city hall bureaucracy to permits to scheduling the work. This kind of hand-holding was awesome and I appreciated it very much. We were scheduled to get our system installed in May 2024 and somehow got it actually installed in March 2024. That's pretty cool. I won't go into detail about how awesome the installers were (great folks, great communicators, and getting on a roof in a steady rain with a stiff wind still amazes me) but Smart Solar Energy did their part flawlessly and stayed in touch the entire time. In fact, the only part of the process that was frustrating was dealing with the power company, something Smart Solar Energy can't control but helped with from an expectations point of view. My system went on-line just within the past week, so I have no comments on Smart Solar Energy's long-term viability, and I do hope they can maintain their high standards and "produce to promise" ethos. From what I've seen so far, they have their stuff together, and when considering the two questions addressed at the beginning of this review, they are on the right track. Last thought: generating power is its own addiction, so be forewarned. You'll spend time watching the dashboard, trust me.

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Smart Solar was exceptional to work with from start to finish on our solar panel project, and they were very responsive whenever we had questions. Highly recommended!

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We chose Smart Solar because they had by far the most experience of any local installer. And, it’s obvious why that is. Smart Solar was AMAZING to work with. First, their bid was the lowest of the 5 we received. They explained things clearly from our 1st contact, never over-promised, and did everything they said they would on time and on-budget. They installed the panels despite nasty winter weather, which allowed us to have the job completed in time for receiving the federal rebate on our 2023 income tax filing. The installation was neat and quick. I’m not great at tech so I was especially pleased that, when the job was finished, they hand-held me through the process of getting the monitoring app working. I tell my home-owning friends that solar is a no-brainer, and using Smart Solar is too! We could not be more pleased with their service.

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Smart Solar Energy did a fabulous job of putting solar panels on our small house in Portland. When other solar companies couldn’t be bothered with a “small job” like ours and wouldn’t even give a bid, Jordan from Smart Solar studied our home roof and gave us a thorough explanation of what a small solar system could do for our energy bills as well as the resale value of our house, He was explicit about both the cost of the project (including available rebates) and the projected slow timing to completion due to expected permitting delays. He was also very honest about what made the most sense for this project rather than what might make the most profit for the company – and only the most trustworthy will put the customer first like that. Once we had an agreement, the project was turned over to Jenn to manage – she kept in touch with us every step of the way so we were always clear on what needed to happen next. Everything was efficiently taken care of from start to finish and we couldn’t be happier with the results. We have no hesitation in recommending Smart Solar for residential solar projects!

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