ADT Solar (formerly Sunpro Solar)

Verified profile
Updated: 17 June 2024
Installer

Installing solar since 2008

ADT Solar (formerly Sunpro Solar) logo

2.95 from 765 Reviews

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SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

Excellent

Rating breakdown

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ADT Solar (formerly Sunpro Solar) reviews


Breakdown of consumer reviews

Sales Process

3.7

Price as quoted

3.9

On schedule

3.3

Installation quality

3.7

After sales support

3.2

Latest good review thumbs up

Gary | Valley Mills, Texas | 04/17/2024

Strange

After much review and talking to 30 plus companies I decided to go with SunPro and I got 4 more panels than they recommended. They gave me a free panel for doing that. I have been veery delighted with them and have only had one electric bill in the last two years. Makes no sense why everybody else is having issues. My salesman was great.

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Latest bad review thumbs down

Amber | Dittmer, Missouri | 06/21/2024

What a joke

After doing research for solar panels I went with ADT Solar. It was a more expensive system, but they said that they would monitor and maintain my system for 25 years. They also offered me 81 inch. Efficient lightbulbs, a smart thermostat cover for my water heater, which I have yet to get it one of my solar panels has not been working. I have called them several times now as of June 17 you can’t even call them they give you a website that doesn’t help anything. I have called in phase my manufacturer and they said absolutely I can get my panel installed, but I have to find a new contractor and I have to pay an initial fee for it , I’m wondering if a class action lawsuit is in order for ADT Solar. They were in business for less than two years and from what I have read, there are numerous complaints all over the state all over the country for that matter about promises they made refunds that they talked about And worked that has not been completed now I’m in debt $114,000 and as far as I’m concerned, they have voided their contract

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Erik E | Dunnellon, Florida | 06/17/2024

Snake oil salesmen

Sold a pack of lies and half truths. Tax rebates were a lie, electricity bill benefits were a lie. No one at ADT Warranty center answers the phone. Now stuck with a $70K piece of junk. Unless you can buy the system outright and disconnect from the grid entirely, DO NOT buy solar.

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Marshall | Polk City, Iowa | 06/06/2024

ADT Solar out of business

ADT took over for Sunpro for a mire 8 months , now ADT is out of the solar business. No notice, no recommendations as to who will continue to cover any maintenance. I have contacted ADT and they can't even find my account. My install was less than one year ago. Sad and pathetic

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SQ | Olathe, Kansas | 05/31/2024

ROOF LEAK

My roof is leaking right were the solar panels are installed. My home is only 10 years old. I contacted ADT AND enphase over a month ago and STILL have not gotten anyone out to even take a look at it. The water stain on my ceiling just keeps getting bigger!!!

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Leslie | Mechanicsville, Virginia | 05/29/2024

How I got burned with ADT Solar.

We have had no solar production since Feb. 3, 2004 and after calling ADT Solar since that time, we continue to have no solar production; no one has returned our repeated calls to say someone is coming to check out what the issue is.

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PT | Columbus, Ohio | 05/11/2024

Stay away from these people

Horrible customer service terrible communication said they would credit me for taking so long to install never received DO NOT USE THESE PEOPLE

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B.O. | Fort Lauderdale, Florida | 04/22/2024

Do NOT use ADT SOLAR

Disappointment on this is not even the right description. It took the two years to pass simple inspections. My husband had to miss several days in order to have them come in the house and get them checked. ADT had agreed to pay his lost wages, now when it is time to pay, they would ONLY do it if we remove any reviews. They want to bully us to delete anything that is true. How about doing what you promise and go through with it. I am so disappointed on this process I often wish I would have never done it but once the panels were up, I heard horror stories on when they remove them, I just figured it should not take too long... Two years later here we are! The gentleman that is supposed to be helping us Tim- from the very beginning said he got to us because of my review, mind you that was a year after I wrote it! How unprofessional, now he only answers my husband, and I am the account holder. I am never insulting however I call them for what they are, they are bulling me to keep me from saying the truth and exercising my right. Is this even legal? and if it is that should be separate payment not what was promised for to reimburse my husband's lost wages. I have asked for the document to pay the reimbursement to be rewritten to the correct words and they refuse and just say take it or leave it. I asked them for: A- either write the payment is for reimbursement of lost wages and delete the removal of reviews. B- pay me to remove my reviews an amount and pay the reimbursement agreed on. Stay away from this company- they are not truthful and will bully you to their advantage. The have zero integrity and should be legally questioned in every single way possible because they are not trustworthy!

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Edmond Aime | Bay Saint Louis, Mississippi | 04/09/2024

ADT take over down fall

Sunpro Solar was great until bought out by ADT. I had micro inverter go out. It was covered under warranty. Received new one but no contractors on their approved list service MS. I was advised by help center ADT is also getting out of Solar business and offered no more assistance in this situation.

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Lisa green | Mebane, North Carolina | 04/02/2024

Very un happy

Well sunpro put a lean on my home after installing these panels.trying to refinance my home and they put a lean on my home without my consent. Very unhappy.the words they use in your contract are ucc.which means a lein.do not buy the solar panels they put lean on your home until they are paid.if they tell u the lean is on the panels,that's not true my underwriter searchec it its on your home.dont buy from this company.

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Augusta Turner | Nicholson, Georgia | 04/01/2024

RUN AWAY

We had the panels installed less than a year ago. Our house is now falling apart and ADT has not done anything but make this a legal nightmare. One they should have never installed on our kind of roofing, which was never made know to us until today. Upon installation they negligently drilled multiple screws straight into a slated roof covered by shingles then tin. Allegedly they only snap into place on tin and never needed screws. Either way they screwed in leaving holes large enough for Water to come in and cause wood rot to the frame of our house, the walls, attic space, insulation, furniture and the list goes on. It took 3+ months of calling and a notice of intent to sue to be contacted. Yet we were not contacted by ATD, we were contacted by a random contr actor and they had been assigned for all communication. Still no contact by adt. I have had personal communication with the CEO Jamie and she is very aware of this situation and multiple others going on. Our home insurance has lapsed at this time and we are uninsurable due to the current damages by adt Solar. A tree has since fallen on another building on the property. We are begging to have theses panels removed, and payed off for by ATD to prevent further damage and to mitigate current damages. They will not. They will not fix. They tried to force us into a NDA/settlement agreement stating we HAD to sing it to be reimbursed for having our solar panels covered by a tarp. RUN FAR FAR AWAY. THIS IS A HUGE SCAM. WE ARE ALSO PAYING 208 ON TOP OF A 100+ power bill. (2 adults in the home who work 12 hour shifts) so the math does not add up. It’s all a lie, and a scam. They have made a breach the contract, caused property damage, have impended us from obtaining homeowners insurance, they have now blocked us from the sheer function they are supposed to do with out reimbursing those payments. If any attorney SPECIALIZES in this area, PLEASE HELP! WE HAVE A RETAINER READY.

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S. Roberts | Tunnel Hill, Georgia | 03/15/2024

Sold One Thing- Got Another.

A nightmare would be putting what we have mildly. Signed up in November 2021 for December 2021 installation. We were promised so much, and never benefited ONCE... we needed 7 panels to cover our SMALL home usage... they come in packs of 2, so we got 8 panels which should have covered MORE than we were using. We were on flat bill with GA Power and the solar loan was to replace our power bill. Over the long haul with the cost of power increasing, our loan was to make our monthly situation better and better. Our flat bill didnt renew until August 2022 so we waited patiently for that year to pass and then for us to see a lower rate due to the help the solar was providing. Over the course of the next few months we saw NO change on our power bill and yet the loan was still being paid (Double the bills).... then we find out in January 2023 that we werent even listed at the RIGHT ADDRESS!!! We fixed that assignment with the certification sign off with GA power and patiently waited for the flat bill year to expire. Meanwhile the 6K we were SUPPOSED to get on our taxes was spread out over 5 years.... the system isnt working, our bill hasnt changed... ADT has told us that we should have cancelled in the FIRST THREE DAYS to get out of our loan... it took 13 months for them to even SIGN OFF ON THE METER!!!! The attic wasnt insulated, the system hasnt helped... we didnt get a battery, the salesman doesnt work there anymore, he promised the world and we have nothing but double bills... Everything we were told about this system was a lie. We were sold a bill of goods. I called again today March of 2024 and she asked to verify the address (TWO HOURS AWAY), they never changed it!!!! We were told the system is fully functional, and yet weve seen NOTHING CHANGE.... Oh and the power still goes out when everyone elses power is off... Im done being nice.

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Energy audits

Residential solar - Hybrid solar systems

Energy monitoring

Tesla Powerwall sales and installations

Roof replacement - Shingles

Roof replacement - Metal roofs

Enphase Storage

About ADT Solar (formerly Sunpro Solar)


ADT Solar has a proven history and reputation for providing quality service and was ranked #2 for 2021 Solar Power World Magazine's Top Solar Rooftop Contractors nationwide.

Office locations


Select state

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Louisiana - Mandeville

22171 MCH Road, Mandeville LA, 70471

Louisiana - Covington

128 Northpark Blvd, Covington LA, 70433

Louisiana - Baton Rouge

1200 S Acadian Thruway, Baton Rouge LA, 70806

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Texas - Houston

7614 Bluff Point Dr., Houston TX, 77086

Texas - El Paso

11540 Pellicano Dr, El Paso TX, 79936

Texas - San Antonio

17245 Jones Maltsberger Rd, San Antonio TX, 78247

Texas - Dallas

2035 Royal Ln, Dallas TX, 75229

Texas - Brownsville

1350 El Jardin Heights Rd., Brownsville TX, 78526

Texas - Corpus Christi

3649 Leopard Street Suite 304, Corpus Christi TX, 78408

Texas - Harlingen

4951 E Harrison Ave 78550, Harlingen TX, 78550

Texas - Lubbock

5614 126th Street Building A1, Lubbock TX, 79424

Texas - Austin

7600 Chevy Chase Dr. Suite 300, Austin TX, 78752

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Mississippi - Gulfport

12435 Plunkett Road, Gulfport MS, 39503

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Florida - Tampa

4492 Eagle Falls Place, Tampa FL, 33619

Florida - Orlando

1800 Pembrook Drive Suite 300, Orlando FL, 32810

Florida - Niceville

108 Kelly Rd, Niceville FL, 32578

Florida - Miramar

3350 SW 148th Avenue Suite 110, Miramar FL, 33027

Florida - Tallahassee

113 South Monroe Street Floor 1, Tallahassee FL, 32301

Florida - Jacksonville

6602 Executive Park Ct N, Jacksonville FL, 32216

Florida - Cape Coral

1306 SE 46th Lane, Cape Coral FL, 33904

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Tennessee - Memphis

3975 Vantech Drive Suite 7, Memphis TN, 38115

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Arkansas - North Little Rock

8007 Counts Massie Rd. Building 2, North Little Rock AR, 72113

Arkansas - Springdale

1003 Century Street, Springdale AR, 72762

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New Mexico - Albuquerque

5811 Midway Park Blvd NE, Albuquerque NM, 87109

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Oklahoma - Oklahoma City

801 SE 59th Street, Oklahoma City OK, 73129

Oklahoma - Tulsa

8211 East Regal Place, Tulsa OK, 74133

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South Carolina - Columbia

630 Blue Ridge Terrace, Columbia SC, 29203

South Carolina - Greenville

297 Garlington Road Unit E, Greenville SC, 29615

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Arizona - Tempe

1258 W Southern Avenue Suite 101-102, Tempe AZ, 85282

Arizona - Tempe

1258 W Southern Ave, Tempe AZ, 85282

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Georgia - Lawrenceville

295 Maltbie St, Lawrenceville GA, 30046

Georgia - Pooler

78 Columbia Drive Units F&G, Pooler GA, 31322

Georgia - Valdosta

1647 Clay Rd, Valdosta GA, 31601

Georgia - Atlanta

3916 Tradeport Blvd. Suite 1011, Atlanta GA, 30354

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Iowa - Urbandale

4415-4417 NW Urbandale Drive, Urbandale IA, 50322

Iowa - Urbandale

4417 NW Urbandale Dr, Urbandale IA, 50322

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Illinois - Elk Grove Village

1872 Brummel Avenue, Elk Grove Village IL, 60007

Illinois - Springfield

920 South Spring St. Suite 2300, Springfield IL, 62704

Illinois - Caseyville

8124 Bunkum Road Building C, Caseyville IL, 62232

Illinois - Springfield

920 S Spring St, Springfield IL, 62704

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Kansas - Wichita

1927 S West Street Suite A, Wichita KS, 67213

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Missouri - Lee's Summit

200 NE Missouri Rd, Lee's Summit MO, 64086

Missouri - St. Louis

4625 Lindell Blvd Ste. 200, St. Louis MO, 63108

Missouri - Riverside

4350 NW Belgium Blvd Building 2, Riverside MO, 64150

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North Carolina - Cornelius

19109 West Catawba Ave. Ste. 200, Cornelius NC, 28031

North Carolina - Raleigh

2101 Westinghouse Blvd Units 107 & 108, Raleigh NC, 27604

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Nebraska - Omaha

11710 Stonegate Circle, Omaha NE, 68164

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Nevada - Las Vegas

1650 E Helm Ave, Las Vegas NV, 89119

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Ohio - Columbus

4777 Roberts Road, Columbus OH, 43228

Ohio - Springdale

11407 Century Cir W, Springdale OH, 45246

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Virginia - Ashland

11106 Air Park Road, Ashland VA, 23005

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- Murrieta

38340 Innovation Ct, Murrieta California, 92563

Certifications


Better Business Bureau Solar Energy Industries Association American Solar Energy Society Solar Power World

Licenses


AL LIC #34822, AL LIC #26342, AL GC LIC#34822, AR LIC #M-9565, AR LIC #0366250719, AZ LIC #ROC323436, CA LIC #1080382, CO LIC #ME.3000415, CO LIC #EC.0101777, FL LIC #EC13001242, FL LIC #CVC57068, GA GC LIC #GCCO006378, GA LIC #EN218028, GA LIC #GCQA00637

Contact ADT Solar (formerly Sunpro Solar)


Location pin
Head Office
128 Northpark Blvd, Covington LA, 70433