Tron Solar

Verified profile

Updated: 18 June 2024

Installer

Installing solar since 2017

Installer

Installing solar since 2017

4.18 from 36 Reviews

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Breakdown of consumer reviews

Sales Process

4.6

Price as quoted

4.8

On schedule

4.6

Installation quality

4.8

After sales support

4.5

Latest good review

Blkhawkfan1 | Crestwood, Illinois | 06/18/2024

Best out there

I started the process with another company. 6 letters starts with S ands with N and it rhymes in the middle. They were the worst. Lies left and right and said u needed $10K in work to do project but couldn’t say why. Then they went silent. I put out on social media I was looking for someone and Steve with Tron called me. Best experience ever. He was super honest and waited while I built a new garage to put panels on. Don’t hesitate to call Tron and ask for Steve T. You will be happy you did

Latest bad review

Krista | Plainfield, Illinois | 02/27/2024

We used Tron solar for out install in 2019 and the system has issues. I first had contact with Andy the sales guy and he seemed knowledgeable and made us comfortable with going with the company. But after the install we were dealing with another associate Giray who didn’t know anything about solar and our system! He has since moved on and now it’s even worse as our system never reported output correctly so we get errors from our app. I don’t have anyone to work with since the original guy left and when I reach out it goes in circles. My bill for electric is now more than when we didn’t have solar! And I have to pay a loan on top of that! Definitely not happy with their job. They underpowered us and when I try and inquire about additional panel they say “well I don’t like the errors we see with your system.” Yea come fix it then! And they have now told us on 2 separate occasions that they are coming out to check the system and every time they no called, no showed!! Avoid this company and the headaches.

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Chris Cox | Round Lake, Illinois | 06/18/2024

Isaiah Brook ia personable and absolutely great to work with. A true professional, extremely knowledgeable. He explained the entire program, process, and benefits of going solar to get away from the ever inflating costs of buying my energy from the utility. Transparent of all available options to allow me to make the best choice for my home and family. He was very involved throughout the entire process (sales - installation) and accessible for follow-up questions.

Reply from Tron Solar: Thank you so much for your wonderful 5-star review! We are thrilled to hear about your positive experience with Tron Solar and, in particular, with Isaiah Brook. Isaiah's personable nature and professionalism truly embody our commitment to providing exceptional service. It's fantastic to know that he was able to clearly explain the solar program, process, and benefits, helping you make an informed decision to move away from the rising costs of traditional energy. At Tron Solar, transparency and customer involvement are our top priorities, and Isaiah's dedication to being accessible and supportive throughout the entire process, from sales to installation, is a testament to our team's commitment to excellence. We are grateful for your trust in us and look forward to continuing to support you in your solar journey. Should you have any further questions or need assistance in the future, please don't hesitate to reach out

Billy P | Highland Park, Illinois | 06/18/2024

Everything from beginning to end could not have been smoother. I was kept in the loop from day 1 and highly recommend using Tron Solar for any of your solar needs. Top notch service and would give them 12 stars if I was able to. I recommend to all I can.

Reply from Tron Solar: Thank you for your incredible 5-star review! We are delighted to hear that your experience with Tron Solar was seamless from start to finish. Keeping our customers informed and involved throughout the entire process is a cornerstone of our service philosophy, and it’s wonderful to know that you felt well-supported from day one. Your kind words about our top-notch service truly mean the world to us.

Tim M | Gurnee, Illinois | 01/31/2024

Great Company and Employees were Top Notch

Was very happy with the quality of the products and the installation, but working with Brian Platt as the sales rep was the best experience. Great guy, knowledgeable, very responsive and extremely helpful throughout the whole process. And the few speedbumps that came up, he was attentive and showed outstanding dedication to resolving them correctly and quickly (and I must say that Giray Emsun does amazing work and is also a great human being). Tron should retain and promote these individuals!

Reply from Tron Solar: Thank you so much for your glowing 5-star review! We are thrilled to hear about your positive experience with Tron Solar and our team members, Brian Platt and Giray Emsun. It's wonderful to know that you are happy with the quality of our products and installation. We take great pride in ensuring that our customers receive the best possible service and products. Hearing that Brian Platt provided an outstanding experience as your sales representative is incredibly rewarding. His knowledge, responsiveness, and dedication are indeed remarkable, and we are glad that he could assist you effectively throughout the process, even navigating any speedbumps with attentiveness and efficiency. Your recognition of Giray Emsun's excellent work and character is greatly appreciated as well. We are fortunate to have such dedicated and talented individuals on our team, and your feedback reaffirms our commitment to maintaining a high standard of excellence.

Derek | Glen Ellyn, Illinois | 01/25/2024

The installation crew did a really nice job. The installation looks good. The installers clearly communicated what they were going to do. It was clear they had taken the information from the electrical survey and planned the installation in advance.

Reply from Tron Solar: It's great to know that the installation looks good and that our installers communicated clearly about the process. We strive to ensure that every project is well-planned and executed with precision, taking into account all the details from the electrical survey to provide a smooth and efficient installation. Your feedback is greatly appreciated and reinforces our commitment to delivering top-quality service. If you have any further questions or need assistance, please don’t hesitate to reach out.

E. Goodall | Matteson, Illinois | 10/12/2023

Rebate

This company gave us false information. We were told we could get $16,000 back in federal funds and rebates. Andy Beckett lied to us. When we filed our taxes we were only eligible to get only $900.00 back. They took the rebate back for the state of Illinois that was an incentive. Stay away from this company.

Peter Monachello | Minooka, Illinois | 10/05/2023

Reinstall

Brian has been nothing short of professional. His communication is second to none. He operates as if he owns the company. It’s refreshing to know companies still make customer service a priority. Thanks Brian for stepping in to handle the reinstall!

Reply from Tron Solar: Thank you for your wonderful 5-star review! We are thrilled to hear about your positive experience with Brian and his exceptional professionalism. Brian’s outstanding communication and dedication truly reflect the high standards we strive for at Tron Solar. It’s gratifying to know that he made you feel valued and prioritized throughout the process, stepping in to handle the reinstall with such care and ownership.

Danny | Highland Park, Illinois | 09/13/2023

Makes Sense

Just received a presentation from Tron Solar regarding solar panels on my house. Brian Platt gave a great breakdown of how it works and was able to take a complex subject and really explain all the details in an easy to understand format.

Reply from Tron Solar: Thank you for your fantastic 5-star review! We are delighted to hear about your positive experience with Brian Platt and his presentation on solar panels. Brian’s ability to simplify complex subjects and explain all the details in an easy-to-understand format is truly commendable. We are thrilled that he could provide you with a clear and comprehensive breakdown of how solar works, ensuring you feel informed and confident about the process.

Zach | Plainfield, Illinois | 04/13/2023

Overall, I am quite pleased. Steve, my representative, was friendly and professional. The panels work as expected and look nice.

Reply from Tron Solar: Thank you for your wonderful 5-star review! We are delighted to hear that you are pleased with your experience with Tron Solar. It’s fantastic to know that Steve, your representative, provided friendly and professional service. We take great pride in our team’s dedication to customer satisfaction. We’re also glad to hear that your panels are performing well and enhancing the look of your home.

George@ West Chicago Auto Mall | West Chicago, Illinois | 01/11/2023

GREAT VALUE!

Highly recommended for all your SOLAR NEEDS! Give them a call and get an appointment to install new SOLAR ON YOUR HOUSE! GREAT VALUE! VERY PROFESSIONAL COMPANY.... DONT DELAY CALL TODAY!

Reply from Tron Solar: Thank you so much for your enthusiastic 5-star review! We are thrilled to hear that you highly recommend Tron Solar for all solar needs. Your excitement and satisfaction with our service and professionalism mean the world to us. We strive to provide great value and a seamless experience for all our customers. Your encouragement for others to call and schedule their solar installation is greatly appreciated.

JVP | Barrington, Illinois | 10/21/2022

Jaime Wilson, in Customer Service, best I have ever worked with!

Words cannot explain or do Jaime Wilson justice for the amazing customer service that we received from her and her staff. There are always bumps in the road, and things that are out of our control. The communication was better than we expected!!!! I would highly recommend Trom Solar for your solar needs. They are professional and cannot speak highly enough of them. Don't make a mistake and go with anyone else... HIGHLY RECOMMENDED

Reply from Tron Solar: Thank you for your exceptional 5-star review! We are overjoyed to hear about the amazing customer service you received!

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About Tron Solar

Tron was created by Lester Gray after moving to Illinois with little money, a lot of determination and one big vision to make solar affordable and efficient in Chicagoland. After a quick establishment as a leader in the solar field, Tron's office slowly grew out of Lester's basement and into a rapidly growing 44-person staffed office. It was there where our legendary operations department was handcrafted and trained to become one of the most efficient operations teams in the nation. The leadership of Tron vowed to build the company on a culture of transparency, 5-Star Customer Service and industry-leading installation and production. Our foundation is set to enable us to continue serving our country with clean, productive renewable energy while saving money in the process. Our Values & Vision... There is purpose in everything... We're bringing the best solar experience to our customers through our headache-free process, high-quality installation, excellent customer care and eco-friendly innovation. Make no mistake - there is a reason we're Chicagoland's highest rated local solar company. We ease the switch to solar energy for your property through the best quality installation work and design, certified 5-Star NCSA Customer Service, industry leading warranties and one of the top operations team in the nation. The vision of Tron far exceeds renewable energy; we intend to take homes into the future of tech - with smart home technology, solar energy, battery storage, solar shingles and EV vehicle accessories. What Makes Us Different? This one is easy... Integrity. It's of our utmost importance to operate our business with integrity - always doing what's best for our customers. We're also locally owned and operated in Buffalo Grove, IL, which means we're not just another giant corporate solar company coming into your town and then leaving. Respect: We don't treat our customers like customers - we treat them like family. Our respect toward you and the impact on our environment is at the forefront of our company values, and our Customer Service team is nationally recognized and certified by the NCSA, which means that you're not just in good hands, you're in great hands. With Tron, you have peace of mind for all your solar needs. Quality: If BMW considers itself a "the ultimate driving machine", then we consider ourselves "the ultimate solar company". The quality of your solar panel installation matters to us and that's why our design and installation is industry leading. As the highest rated solar company in Illinois, our work speaks for itself.